Michael Hornsby is a Customer Success Director at Salesforce. He works with global executives as a trusted advisor, striving to deliver maximum value to their businesses. Michael has 20 years of experience providing senior leaders with high value technical, operational and strategic advice.
Prior to Salesforce, Michael spent 8 years in the Obama Administration. As the Chief of Staff in the Office of Administration, he managed the Presidential Transition for the enterprise and provided oversight to the IT, Facilities, and Human Resources teams. As the Acting Chief Information Officer for the White House in 2015, he provided stability and led his team through a major reorganization and service-delivery redesign. His early assignments in the White House focused on managing technical operations and application development. In the fall of 2010 he and his team implemented the first Software as a Service application in the Office of Presidential Correspondence.
Michael enjoys the challenge of working throughout all levels of an organization on complex projects. He’s done so as a professional services consultant, corporate trainer, and project lead in a variety of sectors. He considers himself a lifelong learner and began his career as an educator in San Francisco at a technology magnet school.
Michael resides in Washington D.C. with his wife and children.